1. Introduction
Almuhandis Aldaqiqah Company ("Al Muhandis," "we," "us," or "our") provides calibration, inspection, testing, training, and operation & maintenance services to industrial clients across the Kingdom of Saudi Arabia. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at almuhandisd.com (the "Site"), request a quote, contact us, or otherwise interact with our business.
By using the Site, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use the Site.
2. Information We Collect
We collect information in the following ways:
2.1 Information you provide directly
- Contact details submitted through our quote request or contact forms (name, company name, job title, email address, phone number, and message content).
- Information provided when applying for a role via our Career page (CV/resume, cover letter, and related application details).
- Any information you send us by email, phone, or in person as part of a business inquiry or engagement.
2.2 Information collected automatically
- Technical data such as IP address, browser type and version, device information, operating system, referring URL, and pages visited.
- Usage data collected through cookies and similar technologies (see Section 8).
2.3 Information from third parties
- Information we may receive from business partners, subcontractors, or publicly available sources in the ordinary course of business (for example, when verifying a company's registration details).
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests, inquiries, and other communications;
- Provide, operate, and improve our services;
- Process job applications;
- Send administrative information, such as updates to our terms or policies;
- Maintain the security and proper functioning of the Site;
- Comply with legal, regulatory, and contractual obligations; and
- Analyze Site usage to improve content and user experience.
We do not sell your personal data to third parties.
4. Legal Basis for Processing
Where the Saudi Personal Data Protection Law or another applicable data protection law requires a legal basis for processing, we rely on one or more of the following:
- Your consent, where we have obtained it;
- Performance of a contract to which you are a party, or steps taken at your request prior to entering into a contract (for example, preparing a quote);
- Compliance with a legal obligation to which we are subject; and
- Our legitimate business interests, provided these are not overridden by your rights and freedoms.
5. How We Share Information
We may share information with:
| Recipient | Purpose |
|---|---|
| Service providers & subcontractors | Hosting, IT support, calibration laboratory partners, and other vendors who help us operate the Site and deliver our services, under confidentiality obligations. |
| Professional advisors | Auditors, lawyers, accountants, and insurers where necessary for their services to us. |
| Regulators & authorities | Where required by Saudi law, regulation, legal process, or governmental request. |
| Business transfers | In connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards. |
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements under Saudi law. Job application materials that are not selected for a role are retained for a limited period and then securely deleted, unless you consent to a longer retention period for future opportunities.
7. Your Rights
Subject to applicable law, you may have the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your data, subject to legal retention requirements;
- Withdraw consent where processing is based on consent; and
- Object to certain processing activities.
To exercise any of these rights, please contact us using the details in Section 13. We may need to verify your identity before responding to your request.
8. Cookies & Tracking Technologies
The Site may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve functionality. You can control cookies through your browser settings; disabling cookies may affect the functionality of some parts of the Site.
9. Data Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
Where personal data is transferred outside the Kingdom of Saudi Arabia (for example, to a cloud hosting or software provider), we take steps intended to ensure that such transfers comply with the requirements of the PDPL and its Implementing Regulations, including using service providers that maintain appropriate data protection standards.
11. Children's Privacy
The Site is intended for business use by adults and is not directed at children. We do not knowingly collect personal data from individuals under the age of 18. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when this Policy was last revised. We encourage you to review this Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
Almuhandis Aldaqiqah Company
Ground Floor, Building No. 8525, Street No. 7B, An Nabiyah District, Sayhat – 32471, Kingdom of Saudi Arabia
Phone: +966 13 850 4724
Email: info@almuhandisd.com